PRIVACY POLICY

Visit Blackall Tambo (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Any information submitted through contact forms, newsletter sign-ups, or booking enquiries

We may also collect non-personal information such as:

• Browser type and device information
• Pages visited and time spent on the website
• IP address and general location data

2. How We Collect Information

We collect information when you:

• Visit our website
• Fill out a contact or enquiry form
• Interact with us via social media
• Use third-party booking or event services linked from our site

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer support
• Share tourism information, updates, or newsletters (if you opt in)
• Improve website performance and user experience
• Promote events, attractions and experiences in the Blackall Tambo region

4. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience.

We may use third-party services such as Google Analytics to:

• Analyse website traffic
• Understand visitor behaviour
• Improve content and functionality

You can disable cookies through your browser settings if you prefer.

5. Third-Party Links

Our website may contain links to external websites, including accommodation providers, booking platforms, and tourism operators.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies.

6. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information:

To service providers who assist in operating our website
Where required or authorised by law

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online platform can guarantee complete security.

8. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Visit Blackall Tambo
Email: tourism@btrc.qld.gov.au
Website: visitblackalltambo.com.au